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— Hynes, Geraldine E. - Nama Orang;
The first edition of this textbook was published in 1994. The authors were Larry Smeltzer and Don Leonard. I was an early adopter. I had been looking for a graduate-level text that presented a balanced approach to workplace communication and that was written for managers and executive. When the publisher, Irwin (now McGraw-Hill), asked me to write a review of the new book, I responded, "I'm excited about this book for three reasons: (1) it provides comprehensive coverage of current issues, (2) it's written for and about business profesionals, and (3) it gives equal attention to oral and written communication skills."
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