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English for hotel management

— Novitasari - Nama Orang; Saftri, Isnaini Nur - Nama Orang;

English for Hotel Management, authored by Novitasari, presents a targeted approach to mastering English within the hospitality industry, combining theoretical language learning with real-world hotel scenarios. The book covers essential topics such as guest interaction, reservation procedures, front desk communication, and handling customer complaints, all contextualized with authentic dialogues and role-play exercises. Emphasizing vocabulary related to rooms, services, and hotel operations, the text also integrates cultural awareness and professional etiquette. Designed for hospitality students and frontline staff, this resource bridges language proficiency and practical hospitality competencies, enabling learners to confidently navigate English-speaking work environments in hotels and tourism settings. Feel free to request a version in another language or tailored to a specific audience!

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